Conditions d’utilisation
TERMS OF SERVICE
OVERVIEW
Welcome to Kids Play Offline! The terms “we,” “us,” and “our” refer to Kids Play Offline.
Kids Play Offline operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which allows us to provide these Services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our applicable store policies, including our Privacy Policy and Refund Policy.
Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our Services.
1. ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are legally able to enter into a binding agreement in your province or territory of residence.
You may be required to provide information such as your name, email address, billing information, payment information, and shipping address when placing an order. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account information and for all activity associated with your account.
2. OUR PRODUCTS
We make reasonable efforts to display our products and their descriptions as accurately as possible. However, colours and appearance may vary depending on your device and screen settings.
Product descriptions, availability, prices, and other information may be changed or updated at any time.
We reserve the right to limit quantities, discontinue products, or refuse an order where permitted by applicable law.
3. ORDERS
When you place an order, you are making an offer to purchase the products selected.
We reserve the right to accept or decline an order where permitted by applicable law. Your order is accepted when we send you an order confirmation.
Please review your order carefully before submitting it. Once an order has been processed, we may not be able to cancel it.
All purchases are subject to our Refund and Return Policy.
4. PRICES AND PAYMENT
All prices are displayed in Canadian dollars unless otherwise stated.
Prices, discounts, and promotions may change without notice. The price charged for a product will be the price displayed at the time the order is placed.
Applicable taxes and shipping charges will be shown during checkout where applicable.
You agree to provide accurate and complete payment and billing information and to use a payment method that you are authorized to use.
5. SHIPPING AND DELIVERY
We ship orders according to the shipping options available at checkout.
Delivery times are estimates and may be affected by carriers, weather, customs, or other circumstances outside our reasonable control.
If an order is delayed, we will make reasonable efforts to assist you.
Please make sure that your shipping address is accurate and complete when placing your order.
6. RETURNS AND REFUNDS
Returns and refunds are governed by our Refund and Return Policy.
Nothing in these Terms is intended to limit any rights or remedies that you may have under applicable consumer protection laws.
7. INTELLECTUAL PROPERTY
All content on our website, including our name, logo, product descriptions, images, graphics, videos, text, and design, belongs to Kids Play Offline or its respective licensors and is protected by applicable intellectual property laws.
You may use our website for personal and lawful purposes only.
You may not reproduce, distribute, modify, copy, publish, or commercially exploit our content without our prior written permission.
8. THIRD-PARTY SERVICES AND LINKS
Our Services may contain links to or integrations with third-party websites, services, or tools.
We are not responsible for the content, policies, products, or services provided by third parties.
Your use of third-party services is subject to the terms and policies of those third parties.
9. SHOPIFY
Our online store is hosted by Shopify.
Shopify provides the technology that allows us to offer our online store and Services. Purchases made through our store are transactions between you and Kids Play Offline.
Shopify is not responsible for the products we sell, our fulfillment, returns, refunds, customer service, or other aspects of transactions between you and Kids Play Offline.
10. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy and understand that information may be collected and processed as necessary to operate our store and fulfill your orders.
11. CUSTOMER FEEDBACK
If you voluntarily submit reviews, comments, suggestions, or other feedback to us, you grant us permission to use that feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You remain responsible for the content you submit.
12. ERRORS AND INACCURACIES
Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to products, prices, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct errors and update information when necessary.
If an error materially affects an order, we may contact you to provide an appropriate resolution in accordance with applicable law.
13. PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our website to:
- violate applicable laws or regulations;
- infringe intellectual property rights;
- submit false or misleading information;
- interfere with the operation or security of our website;
- distribute malicious software;
- engage in fraud, phishing, spam, or other harmful activity;
- attempt to gain unauthorized access to our systems or accounts; or
- use automated tools to interfere with or abuse our Services.
We reserve the right to restrict or terminate access to our Services where permitted by law if these Terms are violated.
14. TERMINATION
We may restrict or terminate your access to our Services where permitted by applicable law if you violate these Terms or engage in activity that may harm our business, our customers, or our Services.
Any provisions that by their nature should continue after termination will remain in effect.
15. DISCLAIMER
To the extent permitted by applicable law, our Services are provided on an “as available” basis.
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Kids Play Offline will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our Services or products.
Nothing in these Terms limits liability or rights that cannot legally be limited or excluded under applicable law.
17. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our Services or your violation of these Terms or the rights of another person.
18. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
19. ENTIRE AGREEMENT
These Terms, together with our applicable store policies, constitute the agreement governing your use of our Services.
20. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The most current version will be posted on our website. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
21. GOVERNING LAW
These Terms are governed by the laws applicable in the Province of New Brunswick and the federal laws of Canada applicable therein, without limiting any mandatory consumer protection rights that may apply to customers in other jurisdictions.
22. CONTACT INFORMATION
If you have questions about these Terms, an order, a product, shipping, returns, or refunds, please contact us:
Kids Play Offline
Email: support@kidsplayoffline.com
We will respond to customer inquiries as soon as reasonably possible.